Frequently Asked Questions

Everything you need to know about shopping with apse

What is the status of my order?

Once your order is placed, you will receive a confirmation email. As soon as your items ship, we will send a tracking link so you can monitor your package's journey in real-time.

What is your return policy?

We offer a 30-day return window for all unworn items in their original packaging. Simply contact our support team to initiate a return or exchange.

How do I know which size to choose?

Each product page features a detailed size guide with specific measurements. If you are between sizes, we generally recommend sizing up for a more comfortable fit.

Do you offer international shipping?

Yes, apse ships worldwide. International shipping rates and delivery times vary by destination and will be calculated at checkout.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment options like Klarna and Afterpay.

Are your materials sustainably sourced?

At apse, we prioritize ethical production. We work closely with our suppliers to ensure high-quality, durable fabrics that meet global environmental standards.