Returns & Exchanges
At Apse, we want you to feel confident in every piece you wear, which is why we offer a 30-day window for returns or exchanges on all unworn items in their original packaging. We strive to make the process as seamless as possible to ensure your complete satisfaction with our collection.
Initiate Your Request
Visit our online returns portal and enter your order number and zip code to select the items you wish to return or exchange.
Prepare the Package
Securely pack the items in their original box and attach the prepaid shipping label provided via email to the outside of the package.
Ship It Back
Drop off your package at any authorized carrier location; we recommend obtaining a receipt for tracking purposes until the return is processed.
Receive Your Refund
Once our team inspects the returned items, your refund or exchange will be processed within 5-7 business days to your original payment method.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing